Ground Ops Training Instructor

Atlas Air; Miami (FL); On-site; USD 63,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee assistance program

Generous paid time off

401K contributions

Job summary

Atlas Air Worldwide is seeking a Ground Operations Training Instructor to plan, develop, and deliver training across ramp, cargo, weight and balance, dangerous goods, and aircraft turnaround procedures. You will train a diverse population of employees and external stakeholders at domestic and international locations.

The role emphasizes safety, regulatory compliance, and ongoing evaluation of training effectiveness, with materials updates and CBT support as part of daily duties.

Qualifications

• Bachelor's degree (or equivalent) in aviation, education, business, or related field preferred.
• Minimum 5-7 years of relevant airline/aviation experience with broad Ground Operations knowledge.
• Demonstrated ability to develop, deliver, facilitate, and evaluate technical training programs.
• Knowledge of aviation regulations, procedures, safety and security standards.
• Strong interpersonal, communication, presentation, and facilitation skills.
• Ability to communicate complex technical and regulatory information to varied audiences.
• Ability to work independently, exercise sound judgment, and prioritize duties.
• Ability to work flexible schedules including domestic and international travel.
• Proficiency with standard computer applications and technology-enabled learning environments.

Responsibilities

• Plans, prepares, and delivers Ground Operations training programs across multiple disciplines.
• Provides training to diverse populations including Loadmasters, Passenger Service Representatives, and other personnel.
• Delivers training in classroom, computer-based, virtual, and on-the-job environments at domestic and international locations.
• Ensures training objectives align with performance, safety, security, and regulatory requirements.
• Conducts on-the-job training, competency checks, and practical evaluations.
• Monitors and evaluates trainee performance across training environments.
• Identifies training deficiencies and develops corrective or refresher training.
• Provides Ground Operations training to flight deck crew and other personnel on applicable procedures.
• Performs weight and balance functions per procedures and requirements.
• Develops, reviews, updates, and maintains training materials and job aids.
• Supports CBT and other technology-enabled learning programs.
• Ensures content aligns with company policies and regulatory requirements.

Skills

Training program development

Regulatory knowledge

Interpersonal skills

Communication & facilitation

Independent work

Travel flexibility

Technology-enabled learning

Education

Bachelor's degree in aviation, education, business, or a related field

5-7 years of aviation experience in Ground Operations

Job description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary

The Ground Operations Training Instructor is responsible for planning, developing, delivering, and evaluating training across all areas of Ground Operations, including ramp, warehouse, weight and balance, dangerous goods, cargo, passenger operations, security, and aircraft turnaround procedures. The position ensures employees and other authorized personnel are trained to perform their duties safely, efficiently, and in compliance with company policies, regulatory requirements, and operational standards.

The position provides training to a diverse population of employees and external stakeholders and requires the application of broad aviation knowledge, technical expertise, instructional skills, and independent judgment across multiple operational environments.

Values and Behavioral Standards

Ensures the effective communication and application of company values and behavioral standards as established in the Company's Code of Conduct. Responds appropriately to known or suspected departures from established standards and escalates concerns in accordance with applicable company policies and procedures.

Major Job Accountabilities

• Plans, prepares, and delivers Ground Operations training programs across multiple operational disciplines, including ramp, warehouse, weight and balance, dangerous goods, cargo, passenger operations, security, and aircraft turnaround procedures.
• Provides training to a diverse population of employees and external stakeholders, including Loadmasters, Passenger Service Representatives, LCF personnel, Flight Operations personnel, contractors, customers, vendors, handling agents, and other authorized representatives.
• Delivers training in classroom, computer-based, virtual, and on-the-job environments at domestic and international locations, as operational requirements dictate.
• Ensures training objectives are aligned with operational performance, safety, customer service, security, and regulatory compliance requirements.
• Conducts on-the-job training, competency checks, practical evaluations, and other assessments to ensure personnel demonstrate the knowledge and skills required for their assigned responsibilities.
• Monitors and evaluates trainee performance across classroom, virtual, computer-based, and practical training environments.
• Identifies training deficiencies and develops or recommends appropriate corrective, supplemental, or refresher training to address identified gaps.
• Provides Ground Operations training and instruction to flight deck crewmembers, flight attendants, dispatchers, and other Flight Operations personnel on applicable company procedures, including weight and balance, dangerous goods, security, and other Ground Operations requirements.
• Performs aircraft weight and balance functions in accordance with applicable procedures and requirements.
• Develops, reviews, updates, and maintains training materials, courseware, presentations, job aids, assessments, and other instructional resources to reflect operational, regulatory, and procedural changes.
• Supports the development, implementation, and maintenance of computer-based training (CBT) and other technology-enabled learning programs.
• Ensures training content and delivery remain consistent with applicable company policies, regulatory requirements, security standards, and operational procedures.
• Proactively identifies training-related issues and initiates appropriate actions to resolve or mitigate them.
• Interacts with customers, vendors, handling agents, and other stakeholders to communicate training requirements, procedures, expectations, and appropriate escalation processes.
• Collaborates with Ground Operations leadership, Flight Operations, Safety, Security, and other departments to identify training requirements and support operational objectives.
• Maintains accurate and timely training records and documentation for employees, customers, contractors, vendors, handling agents, and other applicable personnel in accordance with company, regulatory, and operational requirements.
• Supports the Manager of Training with training administration, program coordination, reporting, scheduling, and other departmental activities as required.
• Supports audits, inspections, and other compliance activities related to training and operational qualifications, as required.

Special Projects

• Participates in the development and implementation of new or revised operational procedures, training programs, and initiatives for Ground Operations.
• Performs other training-related duties and special projects as assigned by the Company.

Qualifications

• Bachelor's degree in aviation, education, business, or a related field preferred; equivalent relevant education and/or aviation experience may be considered.
• Minimum 5-7 years of relevant airline or aviation experience, with broad operational knowledge and experience in Ground Operations.
• Demonstrated ability to develop, deliver, facilitate, and evaluate technical training programs.
• Demonstrated knowledge of applicable aviation regulations, operational procedures, safety requirements, and security standards.
• Strong interpersonal, communication, presentation, and facilitation skills.
• Ability to communicate complex technical and regulatory information effectively to audiences with varying levels of experience.
• Demonstrated ability to work independently, exercise sound judgment, and prioritize competing responsibilities.
• Ability to work flexible schedules based on operational and training requirements, including domestic and international travel and training assignments.
• Proficiency with standard computer applications and the ability to effectively deliver training through computer-based, virtual, and other technology-enabled learning environments.

Required Aviation Experience

Candidates should possess relevant experience in at least three of the following areas:

• Loadmaster and/or Passenger Service certification with relevant operational experience.
• Dangerous Goods certification with relevant operational experience.
• Experience developing, delivering, facilitating, and/or evaluating aviation training programs.
• Experience in airline or aviation Ground Operations, including ramp, cargo, warehouse, passenger service, aircraft turnaround, weight and balance, or related functions.
• Experience delivering training through computer-based, virtual, or other technology-enabled learning environments.
• Experience developing, maintaining, or supporting computer-based training (CBT) programs or other instructional technology.

Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law".

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as part of the total compensation package.

Pay Range

$62,500 - $73,500 USD

At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.