Grooming Salon Leader: Lead, Groom & Inspire

Petco; Burnsville (MN); Sur place; USD 42 981 000 - 80 231 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Medical, dental, vision benefits

401k

Paid Time Off

Petco Discounts

Résumé du poste

Petco is hiring a Grooming Salon Leader in Burnsville, MN. The role leads salon operations, manages grooming staff, and delivers expert grooming services to pets, ensuring an outstanding customer experience.

You will coach entry-level to professional groomers, run efficient schedules, monitor revenue, and drive salon growth while upholding Petco standards. Requirements include 2+ years grooming experience or completion of a grooming program, plus 1–2 years of salon management.

Qualifications

• 2+ years' experience as a professional groomer and/or completion of a technical grooming training program.
• 1-2 years previous experience of salon management, or related field, preferred.
• High-school diploma or GED preferred, though not required.

Responsabilités

• Oversee day-to-day operations of the grooming salon, ensure smooth and efficient workflows, optimize scheduling and grooming capacity, manage inventory levels in the salon, and execute staffing plans.
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, provide coaching, feedback, training, and performance evaluations.
• Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand.
• Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans.
• Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth, expand the customer base, and boost profitability.
• Interact professionally with pet parents, provide exceptional customer service, address grooming-related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns.
• Stay abreast of grooming industry trends and best practices to enhance your grooming skills and your teams' skills.
• Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning.

Connaissances

Leadership

Grooming expertise

Customer service

Communication

Formation

Technical grooming training program

High-school diploma or GED

Outils

Clippers

Blades

Shears

Brushes

Dryers

Description du poste

Petco is hiring a Grooming Salon Leader in Burnsville, MN. The role leads salon operations, manages grooming staff, and delivers expert grooming services to pets, ensuring an outstanding customer experience.

You will coach entry-level to professional groomers, run efficient schedules, monitor revenue, and drive salon growth while upholding Petco standards. Requirements include 2+ years grooming experience or completion of a grooming program, plus 1–2 years of salon management.