Grooming Operations Lead

Sugar Bowl; California; Hybride; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

401k after 1000 hours

Paid sick time

Employee Assistance Program

Professional development opportunities

Free ski and tubing passes

Free ski passes for dependents

50% off food at our restaurants

Free group ski and snowboard lessons

Employee discounted lift tickets

Lift ticket discounts at multipleResos

Hotel discounts

Employee ski reciprocal programs

Résumé du poste

Sugar Bowl Resort in California is seeking a Grooming Supervisor to lead the nightly grooming operation, set the schedule, coach the grooming team, and uphold Sugar Bowl’s standards for an excellent product each morning.

This hands-on leadership role requires deep grooming knowledge, strong equipment skills, and a proven ability to develop operators while coordinating with the Snow Surfaces Director to align priorities with conditions and guest demand.

Qualifications

• Extensive, hands-on knowledge of grooming techniques for classic quality and technical terrain.
• Operational skill across grooming equipment; able to run and teach it.
• Prior lead or supervisory experience in grooming or a comparable field-based crew.
• Track record of developing operators; capable of training Groomer I from scratch and pushing Groomer III to sharpen their craft.
• Strong communication skills and ability to generate reports using standard computer programs.
• Energetic, friendly, and outgoing with strong guest service instincts.
• Valid driver's license with a clean record.
• Comfortable working in extreme weather and climate conditions with the crew.
• Open to learning new skills and supporting other departments as needed.

Responsabilités

• Directly supervise, schedule, and coach the Groomer I, II, III, and lead groomers each shift.
• Coordinate and run the nightly grooming operation, translating conditions and priorities into a clear plan for the crew.
• Partner with the Snow Surfaces Director to determine nightly grooming priorities based on conditions, weather, trail usage, and guest demand.
• Train and onboard new Groomer I hires, and mentor Groomer II and III operators toward growth.
• Set, model, and enforce safety standards for snowcat operation and equipment use.
• Evaluate operator performance, provide direct coaching and feedback, and flag personnel concerns to the Snow Surfaces Director.
• Inspect grooming equipment regularly and coordinate repairs or maintenance needs with the shop.
• Document nightly grooming activity to track effectiveness and support Risk Management needs.
• Cross-train and lend a hand in other departments as needed, building a broader understanding of resort operations.

Connaissances

Grooming techniques

Grooming equipment operations

Leadership experience

Developing operators

Communication and reporting

Driver's license

Weather resilience

Team-first mindset

Description du poste

Sugar Bowl Resort in California is seeking a Grooming Supervisor to lead the nightly grooming operation, set the schedule, coach the grooming team, and uphold Sugar Bowl’s standards for an excellent product each morning.

This hands-on leadership role requires deep grooming knowledge, strong equipment skills, and a proven ability to develop operators while coordinating with the Snow Surfaces Director to align priorities with conditions and guest demand.