Join to apply for the Groomer, Petsense role at Petsense by Tractor Supply
Overall Job Summary
This position is responsible for providing professional grooming services for dogs, utilizing knowledge of canine characteristics, grooming styles, and techniques.
Essential Duties and Responsibilities (Min 5%)
- Deliver world-class customer satisfaction
- Answer phones and schedule appointments
- Assist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations
- Book appointments and greet pets as they come in
- Report all accidents and injuries to the Store Manager promptly
- Follow bathing/grooming procedures as outlined
- Clean ears, clip nails, and perform other needed services
- Adhere to customer instructions for clipping patterns
- Clip dog’s hair according to patterns, using electric clippers, combs, and shears
- Comb and shape dogs’ coats
- Use non-physical techniques to keep animals calm
- Complete and maintain customer and company forms accurately
- Observe safety rules and standards
- Clean and sanitize grooming areas and equipment
- Assist in store operations as needed
Required Qualifications
- Minimum 1-year experience in pet grooming/styling
- Comfortable working with dogs and cats
- Must provide own grooming tools or be willing to purchase them
- High school diploma or equivalent; successful completion of Paragon Level 1 & 2 training provided by Petsense
Preferred Knowledge, Skills, or Abilities
- Operate grooming tools and equipment
- Effective communication with customers
- Compassionate treatment of animals
- Attention to detail
- Ability to lift pets up to 50 pounds
- Flexible working hours, including nights and weekends
- Ability to stand and walk for long periods
- Work safely around pets and waste
Working Conditions
- Indoor environment with moderate noise
- Exposure to wet conditions, pet dander, and grooming tools
- Variable shifts, generally no less than 4 hours
- Maintain a safe and productive environment
Physical Requirements
- Move and transfer animals and equipment weighing up to 50 pounds
- Stand and operate grooming tools for extended periods
- Bend, kneel, and squat frequently
- Read, write, and accurately complete documentation
- Operate store equipment effectively and safely
Disclaimer
This job description provides an overview of responsibilities. The employee should perform all duties as assigned by their supervisor.
Company Info
At Tractor Supply and Petsense, our Team Members are the key to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.
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