PetVet Care Centers' Greenbrier-Springfield Animal Hospital is currently seeking a Groomer to join their team!
Position Overview
Join our team as a Groomer who collaborates with clients to ensure the safety and well‑being of their pets through expert grooming. This role requires a high level of skill, experience, and exceptional customer service. The ideal Groomer is proficient at pet styling, a pet enthusiast, excelling at customer interactions, organized, and thrives in a busy, fast‑paced environment.
Key Responsibilities
- Demonstrate proficiency in various grooming tasks, including bathing, drying, ear cleaning, deep brushing, de‑matting, breed‑specific cuts, teeth brushing, and nail trimming.
- Manage pet intake, engage with clients during drop‑off and pick‑up, and effectively communicate with clients regarding any issues.
- Clearly explain the grooming process to clients and make service recommendations based on the pet’s needs.
- Provide clients with cost estimates and timeframes for grooming services.
- Collaborate with the front desk to schedule appointments and communicate with clients.
- Maintain detailed records of grooming work performed.
- Consult with clients after grooming sessions to discuss future needs, pet health, and additional recommendations.
- Adhere to a timely appointment schedule.
- Select appropriate bathing products and tools for specific services.
- Trim and comb pet hair according to breed standards and desired styles.
- Prioritize safe handling techniques to keep pets calm and under control.
- Monitor pet health and well‑being during grooming and alert technicians to any medical issues.
- Maintain the cleanliness of the grooming area, including cage cleaning, sweeping, and mopping.
- Display a deep passion for delivering quality pet care and grooming.
- Fulfill any other duties as assigned by the Manager.
Qualifications (Required)
- Greater than 1 year of grooming experience.
Preferred Skills (Nice To Have)
- More than 2 years of grooming experience.
Schedule
Monday‑Friday, day shift, negotiable
What We Offer
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
Pay Range
$10—$12 USD
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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