Groomer

CYB Human Resources, LLC; Highlands Ranch (CO); On-site; USD 27,552 - 34,440; Full time

Job summary

CYB Human Resources, LLC is seeking a Groomer in Highlands Ranch, Colorado, responsible for providing professional grooming services for dogs. The ideal candidate should demonstrate kindness, attention to detail, and strong customer service skills. This role involves full grooming services, consultations with clients, and maintaining a clean salon environment. The position may be full-time or part-time based on business needs. Competitive commission and/or an hourly rate of $20 apply.

Qualifications

• Engage with pets gently and professionally to manage stress.
• Educate clients about grooming packages and services.
• Keep accurate grooming records and maintain cleanliness.

Responsibilities

• Provide full-service grooming for dogs of all sizes.
• Conduct grooming consultations and promote services.
• Ensure a clean and safe grooming environment.

Skills

Grooming dogs of all sizes

Customer service excellence

Attention to detail

Time management

Integrity and professionalism

Job description

Highlands Ranch, United States | Posted on 04/23/2026

• Salary Competitive commission and/or $20 hourly rate
• Country United States

Job Description

Groomer Job Description

Summary/Objective

The Groomer is responsible for providing professional grooming services for dogs of all sizes while delivering exceptional customer service and upholding Pet Evolution’s mission: "Our mission is to help pets live the good life by providing the highest quality food, treats and grooming services."

This role includes full-service grooming, drop-in services (nail trims, paw pad trims, gland expressions, etc.), customer education, retail promotion, and maintaining a clean and safe salon environment. The Groomer must demonstrate kindness, compassion, attention to detail, safety awareness, and professionalism at all times.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Groom dogs of all sizes and breeds according to customer specifications and breed standards
• Provide drop-in services including nail trims, paw pad trims, gland expressions, ear cleaning, and teeth brushing
• Bathe, dry, brush, clip, detangle, and remove matted hair
• Check pets for parasites, skin conditions, or abnormalities and report concerns appropriately
• Trim nails and clean ears
• Greet scheduled customers and conduct grooming consultations using open-ended questions
• Educate clients on grooming packages, add-on services, and product benefits
• Promote retail products and additional grooming services
• Ensure all customers leave satisfied; address concerns immediately
• Maintain accurate customer records and grooming notes
• Answer phones and book grooming appointments
• Clean and sanitize grooming equipment and salon facilities
• Monitor animal behavior to ensure safety of pets and staff
• Follow all company policies and procedures consistently
• Complete a 30-hour in-store training period successfully
• Attend required advanced pet and product training sessions
• Carry out additional duties assigned by supervisors in a cheerful and efficient manner
• Kindness & Compassion: Understands that pets may be stressed and handles them gently and professionally
• Customer Service Excellence: Patient, attentive, and proactive in ensuring client satisfaction
• Detail-Oriented: Carefully follows grooming instructions and observes pet behavior
• Safety Awareness: Ability to assess animal behavior and prevent injury
• Time Management: Efficiently manages grooming schedule and workload
• Integrity & Professionalism: Demonstrates pride, empathy, and achievement drive
• Communication Skills: Clear and professional verbal communication

Supervisory Responsibility

This position has no supervisory responsibility.

This role operates in a Retail Store and Dog Salon environment.

The environment includes grooming stations, retail space, animals, grooming tools, and customer interaction. The Groomer must maintain a clean, organized, and safe workspace at all times.

Physical Demands

This position requires frequent physical activity in a hands‑on grooming environment. The employee must be able to lift and carry up to 60 pounds regularly, stand for extended periods, bend, kneel, crouch, reach, and safely lift, position, and maintain control of dogs of various sizes during grooming services.

Position Type/Expected Hours of Work

This position may be hired on a full-time or part‑time basis, with hours varying according to business needs.

Standard operating hours are 7 days per week, 8:00 a.m. to 6:00 p.m.

• Schedule is dependent on store needs.
• Management reserves the right to adjust schedules based on business demand.
• No time off is permitted during the two weeks preceding Thanksgiving and Christmas.