Groom Tech in Training, Petsense

Petsense by Tractor Supply; Roxboro (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Groom Tech in Training to embark on a rewarding journey in pet grooming. This role offers the opportunity to learn essential skills through a comprehensive 15-week Paragon training program, focusing on safety, pet handling, and grooming techniques. You'll engage with customers, ensuring memorable experiences while caring for their beloved pets. This position promises a dynamic work environment with varied hours, allowing you to grow your skills and contribute to a thriving business. If you have a passion for animals and a desire to excel in the grooming field, this is the perfect opportunity for you!

Qualifications

• Comfortable working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.

Responsibilities

• Enroll & complete the Paragon training for Level 1 (Groom Tech) in five weeks.
• Maintain safety and well-being of animals while performing grooming tasks.
• Support business growth through customer interactions and appointment scheduling.

Skills

Pet Handling

Customer Service

Communication

Basic Problem-Solving

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Grooming Tools

Job description

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Learn & perform duties throughout training, including:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensuring the safety and well-being of animals
• Inspecting animals for external signs of parasites, disease or injury and reporting findings to pet owners
• Practicing Safety and Sanitization protocols
• Sanitizing and maintaining grooming tools and equipment
• Supporting business growth through customer interactions and appointment scheduling
• Maintaining pet client records and operating computer systems
• Store recovery and animal care as needed
• Completing all documentation related to job duties
• Perform other duties as assigned.

Required Qualifications

• Comfortable working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.
• High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Knowledge, Skills Or Abilities

• Operate grooming tools and equipment effectively.
• Effective communication with team members and customers.
• Compassionate animal handling and attention to detail.
• Basic problem-solving and computer skills.
• Strong interpersonal skills and issue resolution abilities.

Working Conditions

• Indoor environment with moderate noise, exposure to grooming instruments, pet waste, and wet conditions.
• Shifts typically range from 4 to over 8 hours, with a focus on safety and productivity.

Physical Requirements

• Ability to lift up to 50 pounds and stand for extended periods.
• Frequent movement around the salon, operating grooming instruments, and performing physical tasks.
• Effective communication and documentation skills.

Disclaimer

This overview is not exhaustive; duties may vary and additional responsibilities may be assigned.