Groom Tech in Training, Petsense

Petsense by Tractor Supply; Mayfield (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in pet care is seeking a Groom Tech in Training to join their team. This role involves completing a comprehensive training program focused on grooming fundamentals, safety, and customer service. The ideal candidate will possess compassion for animals and strong communication skills, ensuring a positive experience for both pets and their owners. This position requires flexibility in schedule and the ability to handle various grooming tasks under supervision.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Experience working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.

Responsibilities

• Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Perform safe pet handling and grooming tasks.
• Ensure safety and well-being of animals.

Skills

Customer Service Skills

Effective Communication

Compassionate Animal Handling

Attention to Detail

Education

High school diploma or equivalent

Tools

Grooming Tools

Job description

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training. These include:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensuring the safety and well-being of animals
• Inspecting animals for external signs of parasites, disease or injury and reporting findings
• Practicing Safety and Sanitization protocols
• Sanitizing and maintaining grooming tools and equipment
• Generating business through customer calls, scheduling, follow-ups, and verifying vaccinations
• Maintaining pet client records
• Operating computer systems
• Store recovery if needed
• Ensuring safety and care of live animals
• Completing documentation for all duties
• Perform other duties as assigned.

Required Qualifications

• Experience working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.
• High school diploma or equivalent required; any experience and education combination considered.

Preferred Knowledge, Skills or Abilities

• Operate all grooming tools and equipment
• Effective communication with team and customers
• Compassionate animal handling
• Attention to detail
• Basic reading, writing, and counting skills
• Problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ethical issue resolution

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, wet conditions
• Varied shifts, generally 4-8 hours
• Adherence to safety guidelines
• Hard surface floors and outdoor areas

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand for up to 8 hours while grooming
• Move around the salon frequently
• Operate grooming instruments
• Lift or reach merchandise
• Bend, kneel, squat
• Use store equipment effectively
• Read, write, and count accurately
• Effective communication skills
• Position is non-sedentary

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties are performed under supervisor guidance.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.