Groom Tech in Training, Petsense

Tractor Supply Company; Corinth (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading company as a Groom Technician in Training, where you will learn essential grooming skills through a comprehensive training program. This position requires a passion for animal care, excellent customer service, and the ability to work in a dynamic environment. You will be responsible for grooming tasks and ensuring the safety of pets while providing a memorable experience for customers. Enjoy a rewarding career with growth opportunities and a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Must be comfortable working with dogs and cats.
• Must provide own grooming tools or be willing to purchase them.

Responsibilities

• Enroll & complete the Paragon training for Level 1 within five weeks.
• Maintain records of pet clients, including services and vaccination records.
• Ensure the safety and well-being of animals.

Skills

Customer Service Skills

Compassion

Attention to Detail

Effective Communication

Education

High school diploma or equivalent

Tools

Grooming Tools

Job description

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distance learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program. While daily tasks may vary, it is essential that Groom Technicians in Training can perform all of the following duties accurately, efficiently, and safely on a regular basis and without prior notice:
  • Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
  • Safe Pet Handling
  • Bathing, Drying, Brushing, and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper Techniques
  • Basic Finishing Techniques
  • Customer Service Skills
  • Demonstrating Professionalism
  • Equipment Handling and Maintenance
  • Ensure the safety and well-being of animals
  • Inspect animals for external signs of parasites, disease, or injury and report findings to pet owners
  • Practice Safety and Sanitization protocols
  • Sanitize and maintain grooming tools and equipment to prevent injury and disease spread
  • Assist in generating business through calling, scheduling, follow-ups, and verifying vaccinations
  • Maintain records of pet clients, including services and vaccination records
  • Operate computer as needed
  • Assist in store recovery if needed
  • Ensure the safety and well-being of live animals, including sanitizing holding tanks and caring for animals as required
  • Complete all documentation related to job duties
• Perform other duties as assigned.

Required Qualifications

Experience: Must be comfortable working with dogs and cats, demonstrating patience and compassion. Must provide own grooming tools (clippers, blades, shears) or be willing to purchase them.

Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Operate all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and grooming products
• Communicate effectively with team members and customers
• Show compassion and proper handling of animals
• Attention to detail
• Complete documentation accurately
• Basic computer skills
• Strong interpersonal and conflict resolution skills

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and cleaning chemicals
• Wet conditions when bathing animals
• Exposure to animals of various sizes and temperaments
• Shifts typically no less than 4 hours, may exceed 8 hours
• Adhere to safety guidelines and promote a safe environment
• Work on hard surfaces with adequate lighting and temperature

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand and groom animals for up to 8 hours
• Move around the salon frequently
• Use grooming instruments including shears and dryers
• Lift or reach merchandise overhead occasionally
• Bend, kneel, and squat regularly
• Operate store equipment effectively and safely
• Read, write, and count accurately for documentation
• Communicate effectively with team members and customers
• This position is non-sedentary and requires good physical and mental stamina

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and supporting our Team Members' well-being. Join us for a rewarding career with growth opportunities.