Grocery To-Go Service Lead

Hannaford Supermarkets; Conway (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford Supermarkets in North Conway NH is seeking a detail-oriented associate to support Hannaford to Go and in-store operations. You will follow policies, assist with online order pickup, and help ensure accurate transactions.

The role emphasizes customer service, teamwork, and safety, with responsibilities including stocking, checkout, and maintaining a neat appearance. Previous retail experience is valued; training provided.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills

Responsibilities

• Observe and follow company policies and established procedures.
• Assist Hannaford to Go associates during idle periods.
• Maintain a neat, well-groomed personal appearance and follow policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Ensure return-to-stock items are handled promptly, especially perishable items.
• Support and comply with all safety standards and report needed repairs.
• Bag or package merchandise for customer pickup according to policies.
• Record price discrepancies and request price checks as needed.
• Secure registers and store assets at all times.
• Maintain sanitation and housekeeping to policy and health regulations.
• Process all sales transactions per policies and procedures including cash, checks, and electronic payments.

Skills

Effective communication

Customer service

Leadership

Job description

Hannaford Supermarkets in North Conway NH is seeking a detail-oriented associate to support Hannaford to Go and in-store operations. You will follow policies, assist with online order pickup, and help ensure accurate transactions.

The role emphasizes customer service, teamwork, and safety, with responsibilities including stocking, checkout, and maintaining a neat appearance. Previous retail experience is valued; training provided.