Grocery Team Member: Customer Service & Stocking

Brattleboro Food Co-op; Brattleboro, Northern (VT, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Brattleboro Food Co-op in Brattleboro, VT is hiring for a friendly Customer Service team member. You will assist customers with product questions, process orders, and help maintain shelves and displays in a fast-paced grocery setting.

The role emphasizes knowledge of natural foods, reliable initiative, and a positive attitude. Prior customer service is preferred; lifting up to 50 pounds is required, and you’ll work to ensure excellent community-focused service.

Qualifications

• Customer service experience preferred.
• Ability to lift at least 50 pounds.
• Ability to bend, kneel and twist.
• Ability to work in cold and damp conditions.
• Familiar with or interested in natural foods.

Responsibilities

• Assist customers with product questions in prompt, courteous & friendly manner, referring questions to other staff if necessary.
• Knowledgeable about most products. Continues to learn about new products. Answers questions accurately.
• Help customers place special orders. Explain discounts.
• Respond promptly to front end requests for prices and assistance.
• Front shelves as needed.

Skills

Customer service

Initiative

Physical ability

Job description

Brattleboro Food Co-op in Brattleboro, VT is hiring for a friendly Customer Service team member. You will assist customers with product questions, process orders, and help maintain shelves and displays in a fast-paced grocery setting.

The role emphasizes knowledge of natural foods, reliable initiative, and a positive attitude. Prior customer service is preferred; lifting up to 50 pounds is required, and you’ll work to ensure excellent community-focused service.