Drug Store Customer Experience Associate

Smith's Food and Drug; Bountiful (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Smith's Food and Drug in Utah is seeking a front-line associate to create an outstanding customer experience. You will help maintain a clean, safe store and assist the department manager in achieving sales and profit goals while upholding quality standards.

As part of the team, you will inform customers about promotions, answer questions, stock shelves, and ensure a welcoming environment. The role emphasizes respectful interactions and safety in every interaction.

Qualifications

• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM specials and recommend items to meet needs.
• Review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.

Skills

Retail experience

Stress management

Effective communication

Basic math

Job description

Smith's Food and Drug in Utah is seeking a front-line associate to create an outstanding customer experience. You will help maintain a clean, safe store and assist the department manager in achieving sales and profit goals while upholding quality standards.

As part of the team, you will inform customers about promotions, answer questions, stock shelves, and ensure a welcoming environment. The role emphasizes respectful interactions and safety in every interaction.