Grocery Service Clerk — Customer Care & Cart Helper

Chedraui USA; Fresno (CA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

401(k) Retirement Benefit

Continuing Education Benefits

And Much More

Job summary

Smart & Final is seeking a Service Clerk for the Fresno area to provide excellent customer service, assist shoppers, and help with merchandising and store upkeep. The role includes collecting carts, aiding customers with loading, checking prices, and keeping the store clean and organized.

The position involves lifting up to 60 pounds and daily interaction with customers, requiring basic PC skills and good English. Join our fast-paced team at 781 Fresno for a rewarding community-focused role.

Qualifications

• Read and write English, interact with general public and co-workers.
• Read and comprehend simple instructions, product labels, shelf tags, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 60 pounds.

Responsibilities

• Collect and organize shopping carts within the store and retrieve carts from the parking lot and surrounding areas.
• Assist customers with the loading of merchandise into shopping carts. Provide customers with assistance to and loading of their vehicles.
• Check retail prices on shelf for check stand personnel.
• Pull merchandise from check stand (“go backs”) and return it to the proper shelf. Walk aisles and return any misplaced items to their proper location. Face merchandise on aisles as needed.
• Monitor cleanliness of store entrance: sweep front area inside and outside and pick up and empty trash regularly throughout the day, mop outside walkways and clean entrance/exit doors daily.
• Monitor cleanliness of store throughout the day: sweep, mop, and clean and restock restrooms as needed.

Skills

Customer service

English language

Reading labels

Interpersonal skills

Lifting up to 60 lbs

Basic PC skills

Retail environment

Tools

None

Job description

Smart & Final is seeking a Service Clerk for the Fresno area to provide excellent customer service, assist shoppers, and help with merchandising and store upkeep. The role includes collecting carts, aiding customers with loading, checking prices, and keeping the store clean and organized.

The position involves lifting up to 60 pounds and daily interaction with customers, requiring basic PC skills and good English. Join our fast-paced team at 781 Fresno for a rewarding community-focused role.