Grocery Order Fulfillment & Delivery Associate

H.E.B.; Rockwall (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. is seeking an eStore Curbie to retrieve eCommerce orders from their put away locations and transport them to the customer’s vehicle.

Key duties include reviewing orders, communicating changes to customers, adjusting orders per requests, auditing for bagging and quality, and maintaining cleanliness and safety in the eStore. The role requires strong customer service, clear communication, and a flexible schedule.

Qualifications

• Customer service skills are required.
• Strong communication skills are required.
• Ability to prioritize tasks and handle cross-functional duties is required.
• Flexibility to work a variable schedule is required.

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes to customers and adjust orders as requested.
• Audit orders for bagging, quality, and completion; ensure accuracy.
• Package and transport groceries to the customer’s vehicle; maintain safety and sanitation.

Skills

Customer service

Communication

Task prioritization

Flexible schedule

Job description

H.E.B. is seeking an eStore Curbie to retrieve eCommerce orders from their put away locations and transport them to the customer’s vehicle.

Key duties include reviewing orders, communicating changes to customers, adjusting orders per requests, auditing for bagging and quality, and maintaining cleanliness and safety in the eStore. The role requires strong customer service, clear communication, and a flexible schedule.