Ecommerce Store Lead: Curbside & Fulfillment

H-E-B; Lockhart (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

H-E-B is seeking a Lead in Curbside to back up the department manager, select and pack eCommerce orders, and keep the curbside area clean and well-stocked. You will supervise the eCommerce team, coach Partners, and ensure on-time order completion with high customer service standards.

The role requires strong communication, flexibility, and the ability to work in a fast-paced retail environment while maintaining safety and sanitation standards.

Qualifications

• Expert customer service skills.
• Strong communication and listening skills.
• Ability to read and interpret safety rules, operating instructions, and procedures.
• Ability to write routine reports and correspondence.

Responsibilities

• Serve as backup to department manager and coordinate activities in their absence.
• Select items for eCommerce orders and ensure proper packing.
• Maintain cleanliness and stock levels in eCommerce areas.

Skills

Customer service

Communication

Reading safety docs

Reporting

Public speaking

Cross-functional tasks

Flexible schedule

Equipment operation

Education

High school diploma or GED

Job description

H-E-B is seeking a Lead in Curbside to back up the department manager, select and pack eCommerce orders, and keep the curbside area clean and well-stocked. You will supervise the eCommerce team, coach Partners, and ensure on-time order completion with high customer service standards.

The role requires strong communication, flexibility, and the ability to work in a fast-paced retail environment while maintaining safety and sanitation standards.