** Melissa eStores - Curbie - Part-Time

H-E-B; Melissa (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A major grocery retailer in Melissa, Texas, seeks energetic eStore Curbies for part-time roles. Responsibilities include retrieving online orders, ensuring quality during transport, and providing excellent customer service. Ideal candidates will have strong communication skills, the ability to work in a fast-paced environment, and a commitment to teamwork. Flexibility in scheduling is essential, and Partners must handle various conditions and lifting tasks. Join a community where people come first and contribute to maintaining H-E-B's reputation for service excellence.

Qualifications

• Minimum age 16.
• Completion of all required training upon hire.

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes to customers.
• Ensure orders are bagged and quality checked.
• Transport groceries from holding areas to customers.
• Maintain cleanliness within the eStore.

Skills

Customer service skills

Communication skills

Ability to prioritize and handle cross‑functional tasks

Ability to work in a fast‑paced environment

Job description

Melissa eStores - Curbie - Part-Time

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As an eStore Curbie, you will retrieve eCommerce online orders from their put‑away locations and transport them to the Customer.

Once you are eligible, you will become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. Partner‑owned means our most important resources – People – drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.

What we’re looking for

• HEART FOR PEOPLE – commitment to work hard to make sure People come first?
• HEAD FOR BUSINESS – a strong sense of how what you do affects our Customers and our success?
• PASSION FOR RESULTS – initiative to step up and do what needs doing?
• Customer service skills; ability to work in a fast‑paced environment

Customer Service

• Uses a digital tool to retrieve and review customer orders
• Communicates order changes / adjustments to customer
• Makes necessary adjustments to orders based on Customer requests
• Audits orders for bagging, quality, completion, and note following
• Packages / transports / loads groceries / merchandise from holding areas to customer’s vehicle
• Minimizes shrink through careful handling of product
• Achieves productivity standards

Sanitation / Stocking / Food Safety

• Gathers baskets and picks up trash inside and outside eStore, as needed
• Maintains / stocks bag areas
• Returns product to shelf
• Transfers products from slot to slot to help free up carts
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

Background Requirements

• Minimum age 16
• Completion of all required training upon hire (e.g., Alcohol Seller's Training)

Do you have what it takes to be a fit as an H-E-B eStore Curbie?

• Customer service skills
• Communication skills
• Ability to prioritize and handle cross‑functional tasks
• Ability to work a flexible schedule

Can you?

• Perform in a fast‑paced work environment which requires detailed work and precision
• Work with Customers and stay attentive to their needs
• Work a flexible schedule, based on business needs
• Work in varying conditions; work while exposed to hot, wet, and/or cold conditions
• Constantly walk, reach at waist, grasp
• Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs
• Use a manual pallet jack multiple times per day
• While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 - 5.5 hours per 8‑hour day; Occasionally: 0 - 2.5 hours per 8‑hour day
• It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

02-2024

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Seniority level: Entry level

Employment type: Part‑time

Job function: Other

Industries: Retail