Grocery Operations Lead - Guest Service & Sales

Lowes Foods, LLC; Oak Ridge (NC); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

Lowes Foods, LLC is seeking a Grocery Manager to supervise the grocery department, drive sales, and maintain product quality and store standards. You will oversee guest service, merchandising programs, and inventory control while acting in the Department Manager's absence as needed.

The role emphasizes staff guidance, training, and adherence to pricing and safety guidelines to ensure top performance and guest satisfaction in a busy grocery environment.

Qualificações

• 1-3 years of supermarket knowledge.
• Ability to supervise people including training and development.
• Friendly, outgoing personality.
• Effective communication, guest service and selling skills.
• Ability to lift 40 lbs. consistently and 60 lbs. occasionally.
• Willingness to learn multiple tasks and procedures.

Responsabilidades

• Ensure guests receive polite, friendly service from the grocery department staff.
• Achieve budgeted sales, wage percent, and profits for the grocery department.
• Maintain desired level of inventory and supplies to maximize sales and minimize excessive inventory.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department including the backroom according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure grocery department hosts achieve satisfactory performance standards.
• Perform product stocking and guest service as necessary to achieve standards.
• Maintain department’s staffing and scheduling standards.
• Control grocery shrink through proper implementation of the stock loss program.
• Ensure proper pricing and item scanning through price audits and proper scanning procedures.
• Ensure backroom is properly maintained.
• Ensure advertised items are available, signed and are scanning correctly.
• Help prepare grocery department for grocery inventory.
• Works with Store Manager, Grocery Manager and Receiver to maintain product level and conditions associated with vendor product.
• Perform all other duties as assigned by management.

Conhecimentos

Supervisory experience

People skills

Inventory management

Guest service

Lifting ability

Descrição da oferta de emprego

Lowes Foods, LLC is seeking a Grocery Manager to supervise the grocery department, drive sales, and maintain product quality and store standards. You will oversee guest service, merchandising programs, and inventory control while acting in the Department Manager's absence as needed.

The role emphasizes staff guidance, training, and adherence to pricing and safety guidelines to ensure top performance and guest satisfaction in a busy grocery environment.