Grocery Department Leader — Guest Experience & Operations

Lowes Foods, LLC; Kannapolis (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Lowes Foods, Store Kannapolis requires a proactive Grocery Manager to supervise the grocery department's operations, ensure friendly guest service, maintain merchandising programs, and align with company standards to achieve maximum sales.

You will assume the duties of the Department Manager in their absence, and coordinate with the Store Manager and Receiver to maintain inventory and vendor product conditions while leading staff to meet performance expectations.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 40 lbs. consistently and 60 lbs. occasionally.
• Ability to read and understand information and direction.
• 1-3 years of supermarket knowledge.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Ability to bend, kneel, stand, push/pull stock carts and operate pallet jack for extended periods of time.

Responsibilities

• Ensure guests receive polite, friendly service from the grocery department staff.
• Achieve budgeted sales, wage percent, and profits for the grocery department.
• Maintain desired level of inventory and supplies to maximize sales and minimize excessive inventory.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department including the backroom according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure grocery department hosts achieve satisfactory performance standards.
• Perform product stocking and guest service as necessary to achieve standards.
• Maintain department's staffing and scheduling standards.
• Control grocery shrink through proper implementation of the stock loss program.
• Ensure proper pricing and item scanning through price audits and proper scanning procedures.
• Ensure backroom is properly maintained.
• Ensure advertised items are available, signed and are scanning correctly.
• Help prepare grocery department for grocery inventory.
• Works with Store Manager, Grocery Manager and Receiver to maintain product level and conditions associated with vendor product.
• Perform all other duties as assigned by management.

Skills

Friendliness

Leadership

Teamwork

Lifting ability

Reading ability

Supervisory experience

Training staff

Multi-tasking

Communication

Physical stamina

Job description

Lowes Foods, Store Kannapolis requires a proactive Grocery Manager to supervise the grocery department's operations, ensure friendly guest service, maintain merchandising programs, and align with company standards to achieve maximum sales.

You will assume the duties of the Department Manager in their absence, and coordinate with the Store Manager and Receiver to maintain inventory and vendor product conditions while leading staff to meet performance expectations.