Grocery Operations Lead: Customer-First Service

Kroger; Troy (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Kroger in Michigan seeks a capable department supervisor to create an outstanding customer experience and lead all department functions within grocery operations. You will reinforce safety standards, maintain stock integrity, and train associates while coordinating with store management to achieve department goals.

The role emphasizes leadership, integrity, and a strong service attitude to support daily operations and customer satisfaction.

Qualifications

• Minimum: High School Diploma or GED
• Desired: 1 year of grocery retail experience

Responsibilities

• Adhere to food safety regulations; maintain proper temperatures and logs
• Train associates on inventory and CAO; supervise inventory processes
• Schedule price changes and manage promotions
• Monitor expenses and assist with store budget and financial reports
• Coordinate with store management to achieve department goals
• Provide guidance and feedback to direct reports; conduct performance reviews

Skills

Managerial experience

Education

High School Diploma or GED

Job description

Kroger in Michigan seeks a capable department supervisor to create an outstanding customer experience and lead all department functions within grocery operations. You will reinforce safety standards, maintain stock integrity, and train associates while coordinating with store management to achieve department goals.

The role emphasizes leadership, integrity, and a strong service attitude to support daily operations and customer satisfaction.