Grocery Night Clerk: Customer-First Service & Growth

Kroger; New Albany (OH); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Paid time off

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth

Résumé du poste

Kroger New Albany is seeking a store associate to create outstanding customer experiences, keep a safe, clean environment, and support the department manager in hitting sales goals while upholding quality standards.

You will answer questions, stock shelves, check product quality, and stay current with ads and promotions. The role requires basic math, calmness under stress, and strong customer service; on-site location in Hampsted Village Center Way, New Albany, OH.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Second language (speaking, reading and/or writing).

Responsabilités

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Connaissances

Customer service

Communication

Math basics

Stress management

Description du poste

Kroger New Albany is seeking a store associate to create outstanding customer experiences, keep a safe, clean environment, and support the department manager in hitting sales goals while upholding quality standards.

You will answer questions, stock shelves, check product quality, and stay current with ads and promotions. The role requires basic math, calmness under stress, and strong customer service; on-site location in Hampsted Village Center Way, New Albany, OH.