Grocery Night Clerk: Customer-First, Freshness & Safety

Kroger; Madison (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger in Madison, AL is seeking a Customer Service Associate to help create an outstanding shopping experience. You will assist customers, answer questions about products, and maintain a clean, safe department environment to encourage repeat visits.

Work with the department manager to meet sales goals and quality standards, follow food safety guidelines, and promptly address customer needs. A positive attitude and teamwork are essential to this role.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Assist customers by answering questions regarding products and services in the department and store.
• Maintain the department environment to be safe, clean and welcoming.
• Stock, label and inventory department merchandise and ensure freshness of products.
• Monitor quality, check sell-by dates and take appropriate action when needed.
• Support the department manager in reaching sales and profit goals.
• Report safety issues, accidents, and discrepancies to management.
• Adhere to food safety guidelines and safety procedures.

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Kroger in Madison, AL is seeking a Customer Service Associate to help create an outstanding shopping experience. You will assist customers, answer questions about products, and maintain a clean, safe department environment to encourage repeat visits.

Work with the department manager to meet sales goals and quality standards, follow food safety guidelines, and promptly address customer needs. A positive attitude and teamwork are essential to this role.