Grocery Night Clerk: Customer-First Service & Freshness

Kroger; Troy (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Kroger in Troy, Ohio seeks a team member to create an outstanding customer experience and maintain a safe, clean environment. You will support the department manager in achieving sales goals and uphold quality standards while embracing our Customer 1st philosophy.

You will assist customers, learn product details across departments, answer questions, and help ensure freshness and proper handling of items. This role emphasizes respect, integrity, and safety in daily operations.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates
• Create an environment where customers feel welcome and valued by answering questions about products
• Gain knowledge of products in the department and respond to questions
• Recommend grocery items and inform customers about specials
• Check product quality and review sell-by dates
• Label, stock and inventory department merchandise; provide fresh products
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude and stay current with ads
• Adhere to food safety regulations and maintain proper temperatures
• Reinforce safety programs and notify management of unsafe conditions
• Inspect equipment and report items in need of repair
• Notify management of accidents and report safety risks or fraud
• Perform essential job functions with or without accommodation

Skills

Stress management

Effective communication

Basic math skills

Job description

Kroger in Troy, Ohio seeks a team member to create an outstanding customer experience and maintain a safe, clean environment. You will support the department manager in achieving sales goals and uphold quality standards while embracing our Customer 1st philosophy.

You will assist customers, learn product details across departments, answer questions, and help ensure freshness and proper handling of items. This role emphasizes respect, integrity, and safety in daily operations.