Grocery Lead Clerk - Flexible Scheduling & Growth

Kroger Co.; West Milwaukee (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Employee discounts

Career growth programs

Job summary

Kroger Co. is seeking team members to create an outstanding customer experience and maintain a safe, clean environment in our store.

Assist the department manager in achieving sales goals, upholding quality standards and core values of respect, honesty, integrity, diversity, inclusion and safety. The role involves welcoming customers, answering product questions, offering samples, promoting specials and ensuring product freshness and inventory accuracy.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products they have ordered.
• Recommend grocery items to ensure customers get what they want.
• Check product quality to ensure freshness and review dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and logs are maintained.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance by inspecting equipment.
• Notify management of accidents or safety risks.
• Report all safety risks or illegal activity including theft or fraud.

Skills

Customer service

Stress management

Basic math

Second language

Job description

Kroger Co. is seeking team members to create an outstanding customer experience and maintain a safe, clean environment in our store.

Assist the department manager in achieving sales goals, upholding quality standards and core values of respect, honesty, integrity, diversity, inclusion and safety. The role involves welcoming customers, answering product questions, offering samples, promoting specials and ensuring product freshness and inventory accuracy.