GROCERY/LEAD CLERK

Pick 'n Save in; Milwaukee (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Grocery/Lead Clerk to enhance customer experiences through exceptional service. This role involves creating a safe and inviting atmosphere, assisting customers with product inquiries, and ensuring the quality and freshness of grocery items. You'll play a key role in promoting trust and respect among associates while adhering to safety regulations. If you're passionate about providing excellent service and have a knack for retail, this opportunity is perfect for you. Join a team that values integrity, diversity, and inclusion, and make a positive impact in your community.

Qualifications

• Must be 18 or older.
• Retail experience preferred.
• Ability to communicate in a second language is a plus.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and freshness, and manage inventory.
• Adhere to food safety regulations and maintain cleanliness.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum Requirements

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Qualifications

• Retail experience
• Second language (speaking, reading and/or writing)

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.