GROCERY/LEAD CLERK

Kroger Mountain View Foods; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance customer experiences through exceptional service. In this role, you will create a welcoming atmosphere, assist customers with their needs, and ensure product quality. With a commitment to safety and respect, you will thrive in a supportive environment that values diversity and inclusion. This position offers flexible scheduling and opportunities for growth, making it ideal for those eager to learn and contribute to a positive team dynamic. Join a company that prioritizes your well-being and professional development.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Knowledge of basic math.

Responsibilities

• Create a welcoming environment for customers.
• Maintain product quality and freshness.
• Adhere to food safety regulations.

Skills

Customer Service

Basic Math Skills

Bilingual Communication

Stress Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Create a welcoming environment where customers feel important and appreciated by answering questions about products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of grocery specials.
• Provide customers with ordered fresh products.
• Recommend grocery items to ensure customers get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Perform all essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, subtraction)
• Ability to speak, read, and/or write in a second language

Job Info

• Job Identification 123778
• Job Category: Store Operations
• Posting Date: 05/05/2025, 07:30 PM
• Location: 7401 W Good Hope Rd, Milwaukee, WI, 53223, US

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Wide range of healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and service length.
• Emotional and financial support with free counseling and confidential financial tools and coaching.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Potential for growth through training programs and diverse career pathways.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 names. We’re committed to bringing diverse teams together with one purpose: To Feed the Human Spirit. We pride ourselves on innovation and creating exceptional experiences for customers, communities, and employees, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth and future. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!