GROCERY/LEAD CLERK

Kroger; Cornelius (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at an established industry player, where you will create outstanding customer experiences through exceptional service. In this role, you will be instrumental in maintaining a safe and clean environment that encourages customer loyalty. You will assist the department manager in achieving sales and profit goals, while promoting the company's core values of respect, honesty, and integrity. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity is perfect for you. Embrace the chance to make a difference in your community while growing your skills in a supportive workplace.

Qualifications

• Must be 18 or older and able to handle stressful situations.
• Knowledge of basic math and ability to speak a second language is a plus.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Ensure product freshness and adhere to food safety regulations.
• Promote trust and respect among associates with a positive attitude.

Skills

Customer Service

Stress Management

Basic Math Skills

Bilingual Skills

Education

High School Diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, subtraction)
• Second language (speaking, reading, and/or writing)
• Location: 2200 Baseline St, Cornelius, OR, 97113, US (On-site)