Grocery Lead

Meijer Great Lakes; Wooster (OH); Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Advancement programs

Resumo da oferta

Meijer Great Lakes is seeking a store team member to help deliver an exceptional shopping experience. You will engage customers, assist with daily tasks, and contribute to sales goals while upholding Meijer standards and training requirements.

The role involves mentoring teammates, participating in scheduling, ensuring product freshness, and maintaining food safety and safety practices across the department.

Qualificações

• Passion for customer service and engaging customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.

Responsabilidades

• Engage peers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor teammates to meet service and sales goals and complete trainings.
• Train and cross-train new staff, coaching on duties to boost productivity.
• Assist leadership with department scheduling to boost engagement and sales.
• Ensure product freshness by monitoring rotation and dating.
• Guide team on food safety compliance and safe operations.
• Lead ordering, receiving, stocking, pricing and display.
• Foster Meijer culture, valuing DEI.
• Operate register and handle cash as needed.
• Operate powered equipment where applicable.
• Participate in period-end inventories.
• May serve as lead in other departments.

Conhecimentos

Customer service

Interpersonal skills

Communication

Retail experience

Influence others

Adaptability

Inclusion

Safety awareness

Descrição da oferta de emprego

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store

This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.