Grocery Lead

Meijer Inc.; Mulberry (OH); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Advancement programs

Resumo da oferta

Meijer Inc. is seeking a team-oriented leader to guide daily operations and elevate customer service. You will mentor peers, assign tasks, and ensure the department runs smoothly while meeting sales and service standards.

The role includes training new hires, managing schedules, and maintaining product freshness and safety compliance. A collaborative, inclusive culture is emphasized across all shifts.

Qualificações

• passion for customer service and engagement with customers and team
• excellent verbal and written communication
• ability to mentor and coach others
• experience in retail or customer service

Responsabilidades

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to exceed sales goals and Meijer standards.
• Supports training new team members and cross-training talent to boost productivity.
• Assist with department scheduling to improve service and profitability.
• Ensure product freshness and proper rotation and dating policies.
• Guide the team in food safety standards and safe operations.
• Lead ordering, receiving, stocking, pricing, and display duties as applicable.
• Foster an inclusive Meijer culture and diversity initiatives.
• Operate register and handle cash when needed.
• Operate powered equipment where applicable.
• Participate in period end inventories and other duties as assigned.

Conhecimentos

Customer service

Communication

Team leadership

Coaching

Descrição da oferta de emprego

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.