Grocery Lead

Meijer Inc.; Fairfield Heights (PA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a team-oriented associate in the United States to join our store operations. You will engage customers, help maintain shelves, and support daily department tasks to ensure a high-quality shopping experience.

The role emphasizes excellent customer service, teamwork, and adherence to safety and company standards. Training and development opportunities are available, with potential for lead capacity in other departments as needed.

Qualifications

• Experience delivering strong customer service in a fast-paced environment.
• Ability to communicate clearly with customers and team members.
• Proven ability to work collaboratively and influence others.
• Physical ability to lift, carry, push and pull products as needed.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers, including checkout.
• Communicating with team members and assigning daily tasks.
• Mentoring and coaching team members to meet customer service and sales goals.
• Support training new team members and cross-training high potential talent.
• Assist with department scheduling to improve engagement and store performance.
• Ensure freshness and rotate products, following dating policies.
• Maintain food safety and safe working practices.
• Oversee ordering, receiving, stocking, pricing, and product displays as applicable.
• Contribute to a culture that values diversity, equity, and inclusion.
• Operate registers and handle cash when needed.
• Operate powered equipment where applicable.
• Participate in inventories and other duties as assigned.

Skills

Customer service

Verbal communication

Team player

Ability to lift 50 lb

Education

High school diploma or equivalent

Tools

POS system

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.