Grocery Guest Experience Associate

Kroger Family of Companies; Wilmington (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Wilmington, OH is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and keep the environment clean and welcoming. You will assist customers at checkout and help with loading bags into vehicles, while following safety and food safety guidelines.

The role emphasizes teamwork, respectful communication, and efficient bagging practices to enhance the shopping experience for every guest in a fast-paced setting.

Qualifications

• Customer service skills.
• Effective communication skills.

Responsibilities

• Bag groceries at checkout for customers.
• Aim for at least five items per bag while preventing damage.
• Follow best practices for bagging in reusable, plastic, and paper bags.
• Assist in removing customer merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return to designated areas.
• Clean spills and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Know the store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and report unsafe conditions.

Skills

Customer service

Effective communication

Job description

Kroger Family of Companies in Wilmington, OH is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and keep the environment clean and welcoming. You will assist customers at checkout and help with loading bags into vehicles, while following safety and food safety guidelines.

The role emphasizes teamwork, respectful communication, and efficient bagging practices to enhance the shopping experience for every guest in a fast-paced setting.