Grocery Fulfillment & Customer Care Associate

DoorDash High Volume; Wyoming (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Gym membership reimbursement

Paid time off

Job summary

DoorDash DashMart is seeking a motivated team member to support fast-paced, in-store operations. You will receive, stock, pick, pack, and sort inventory, while ensuring product quality and safe, organized warehouse practices. You’ll communicate with customers via the app and help coordinate Runner/Dasher activities where needed.

This role requires strong teamwork, reliability, and a willingness to learn. Physical stamina to lift up to 50 pounds may be needed, with a high school diploma or GED

Qualifications

• Must have strong communication skills and be willing to learn.
• Team-oriented with a problem-solving mindset.
• Experience in retail, customer service, or related fields is a plus.

Responsibilities

• Receive and stock inventory accurately and monitor quality and freshness.
• Pick, pack, and sort orders using scanning tools; hand off to Dashers.
• Delight customers by clear, friendly app communications for substitutions.
• Maintain a safe warehouse environment and perform housekeeping tasks as directed.
• Coordinate with Runners and Dashers to guide pickups and deliveries where applicable.
• Assist in light food preparation and packaging as needed.

Skills

Communication

Teamwork

Customer service

Problem solving

Willing to learn

Physical stamina

Education

High school diploma or GED

Job description

DoorDash DashMart is seeking a motivated team member to support fast-paced, in-store operations. You will receive, stock, pick, pack, and sort inventory, while ensuring product quality and safe, organized warehouse practices. You’ll communicate with customers via the app and help coordinate Runner/Dasher activities where needed.

This role requires strong teamwork, reliability, and a willingness to learn. Physical stamina to lift up to 50 pounds may be needed, with a high school diploma or GED