DashMart Fulfillment & Customer Care Specialist

DoorDash Essentials, LLC; Michigan; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Gym membership reimbursement

DashPass subscription

Paid time off & sick leave

Job summary

DoorDash Essentials, LLC is hiring for a high-energy DashMart associate to support fast-paced store operations. You will handle inventory receiving, packing and sorting, and interact with customers in the app to ensure smooth substitutions and deliveries.

You will work in a team environment with shifts including AM/PM/Overnight, enjoy competitive pay, and access benefits and growth opportunities. Applicants should be able to stand and lift up to 50 pounds and have a high school diploma or GED.

Qualifications

• High school diploma or GED and 18+ years old.
• Experience in retail, customer service, food & beverage, administrative, healthcare or similar industries preferred.
• Customer-facing experience and a passion for delightful service.

Responsibilities

• Receive and stock inventory with accuracy, monitor quality and rotate products.
• Pick, pack and sort orders using scanning devices and hand off to Dashers.
• Delight customers by clear, courteous communication through the app for substitutions.
• Maintain safe, clean warehouse and comply with safety standards.
• Be a team player and share ideas to improve operations and performance.
• Coordinate runners and Dashers to pickup points and assist with traffic and logistics.
• Assist in light food preparation and pre-packaging as needed.

Skills

Communication skills

Team player

Customer service experience

Food & beverage experience

Education

High school diploma or GED

Job description

DoorDash Essentials, LLC is hiring for a high-energy DashMart associate to support fast-paced store operations. You will handle inventory receiving, packing and sorting, and interact with customers in the app to ensure smooth substitutions and deliveries.

You will work in a team environment with shifts including AM/PM/Overnight, enjoy competitive pay, and access benefits and growth opportunities. Applicants should be able to stand and lift up to 50 pounds and have a high school diploma or GED.