Grocery Experience Specialist — Customer Care Pro

Kroger Family of Companies; Fountain (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking a friendly Grocery Clerk to deliver outstanding customer service in a fast-paced store environment. You will assist customers, stock shelves, and help maintain a safe, clean, and inviting shopping space.

Responsibilities include greeting customers, recommending items, checking product quality, labeling merchandise, and following food safety guidelines while contributing to department goals and a positive shopping experience.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Assist customers and help them locate items.
• Inform customers about specials and recommend products.
• Check product quality and review sell-by dates.
• Stock and label department merchandise.
• Report discrepancies to the department manager.
• Maintain food safety and temperature logs.
• Provide product knowledge and respond to questions.
• Create welcoming environment for customers.

Skills

Customer service

Effective communication

Math basics

Job description

Kroger Family of Companies is seeking a friendly Grocery Clerk to deliver outstanding customer service in a fast-paced store environment. You will assist customers, stock shelves, and help maintain a safe, clean, and inviting shopping space.

Responsibilities include greeting customers, recommending items, checking product quality, labeling merchandise, and following food safety guidelines while contributing to department goals and a positive shopping experience.