Grocery Customer Experience Specialist

Kroger Family of Companies; Blanchester (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk to create outstanding customer experiences in a fast-paced retail environment. You will assist department managers, stock shelves, maintain clean conditions, and help customers find products.

You must have strong communication, basic math, and a customer-first attitude. Responsibilities include checking product quality, labeling and inventory, staying current with ads, and following safety procedures to protect customers and teammates.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review sell-by dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk to create outstanding customer experiences in a fast-paced retail environment. You will assist department managers, stock shelves, maintain clean conditions, and help customers find products.

You must have strong communication, basic math, and a customer-first attitude. Responsibilities include checking product quality, labeling and inventory, staying current with ads, and following safety procedures to protect customers and teammates.