Grocery Customer Care Specialist

Kroger Family of Companies; West Frankfort (IL); On-site; USD 22,000 - 24,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk to create an outstanding customer experience by providing friendly service and assisting customers with their shopping needs. You will maintain a clean, safe environment and support the department manager in achieving sales goals.

Responsibilities include helping customers, stocking shelves, checking product quality, and following safety guidelines while delivering responsive service in a fast paced store setting.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Assist customers with product questions and finding items.
• Inform customers about specials and recommended items.
• Check product quality and freshness and note sell-by dates.
• Stock, label, and inventory department merchandise.
• Maintain safe temperatures in cases and coolers and keep logs.
• Respond to customer questions and provide product suggestions.
• Report ordering and shipping discrepancies to the manager.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk to create an outstanding customer experience by providing friendly service and assisting customers with their shopping needs. You will maintain a clean, safe environment and support the department manager in achieving sales goals.

Responsibilities include helping customers, stocking shelves, checking product quality, and following safety guidelines while delivering responsive service in a fast paced store setting.