Grocery Experience Associate

Kroger Family of Companies; Allen (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger Family of Companies in Allen, TX is seeking a friendly Courtesy Clerk/Grocery Bagger to deliver outstanding customer service. You will bag groceries, assist customers, and help maintain clean shelves and aisles, contributing to a safe shopping environment.

Key duties include bagging groceries, helping load bags into cars, and following store procedures for safety and food handling while providing welcoming service to every customer.

Qualifications

• Customer service skills required.
• Effective communication skills required.

Responsibilities

• Bag groceries at checkout for customers.
• Strive for at least five items in the bag while ensuring contents are not damaged.
• Follow bagging best practices for reusable, plastic, and paper bags.
• Assist in removing merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of items in need of repair.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store wide.
• Adhere to all local, state and federal laws and company guidelines.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a respectful, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without reasonable accommodation.

Skills

Customer service

Communication

Job description

Kroger Family of Companies in Allen, TX is seeking a friendly Courtesy Clerk/Grocery Bagger to deliver outstanding customer service. You will bag groceries, assist customers, and help maintain clean shelves and aisles, contributing to a safe shopping environment.

Key duties include bagging groceries, helping load bags into cars, and following store procedures for safety and food handling while providing welcoming service to every customer.