Customer Experience Clerk & Grocery Bagger

Kroger; Johnstown (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Kroger is hiring for a Courtesy Clerk/Grocery Bagger to enhance customer experience in-store in the United States. You will bag groceries, assist with loading bags to customers’ cars, and perform routine store upkeep while following safety guidelines.

The role emphasizes friendly service, knowledge of store layout, and adherence to food safety and store policies. Prior retail experience is beneficial but not required.

Qualifications

• Customer service skills required.
• Effective communication skills required.

Responsibilities

• Bag groceries at checkout and ensure contents aren’t damaged.
• Assist customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Understand the store layout, locate products and conduct price checks for cashiers.
• Adhere to safety procedures and report unsafe conditions to management.
• Follow food safety regulations and guidelines.
• Inspect equipment and report items needing repair.
• Answer questions to help customers feel welcome and appreciated.

Skills

Customer Service

Effective communication

Job description

Kroger is hiring for a Courtesy Clerk/Grocery Bagger to enhance customer experience in-store in the United States. You will bag groceries, assist with loading bags to customers’ cars, and perform routine store upkeep while following safety guidelines.

The role emphasizes friendly service, knowledge of store layout, and adherence to food safety and store policies. Prior retail experience is beneficial but not required.