Grocery Dept Leader: Customer Experience & Ops

The Kroger Co.; Bend (OR); On-site; USD 25,000 - 39,000; Full time

Job summary

The Kroger Co. via Fred Meyer in Bend, Oregon seeks a department leader to deliver an outstanding customer experience, maintain a safe, clean environment, and achieve department sales and profit goals.

You will supervise daily department functions and support grocery operations while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety. Join a team focused on growth, with comprehensive benefits, flexible scheduling and opportunities across the Kroger family.

Qualifications

• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Responsibilities

• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions.
• Inform customers of grocery specials.
• Understand the store layout and locate products.
• Implement the period promotional plan for the department.
• Stay current with ads.
• Monitor and control expenses for the department.
• Maintain inventory/stocking conditions and note discrepancies.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections per policy.
• Maintain workload to meet production deadlines.
• Integrate key retail processes into daily operations.
• Follow merchandising, customer service, cash control, labor control, expense and safety rules.
• Reinforce safety programs and report unsafe conditions.
• Perform preventive maintenance and report needed repairs.
• Notify management of accidents or safety risks.
• Report all safety risks or illegal activity.
• Must be able to perform essential functions with or without reasonable accommodation.

Skills

Effective communication

Basic math skills

Stress management

Physical stamina

Age 18+

Second language

Management experience

Grocery experience

Retail experience

Education

High school diploma or equivalent

Job description

The Kroger Co. via Fred Meyer in Bend, Oregon seeks a department leader to deliver an outstanding customer experience, maintain a safe, clean environment, and achieve department sales and profit goals.

You will supervise daily department functions and support grocery operations while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety. Join a team focused on growth, with comprehensive benefits, flexible scheduling and opportunities across the Kroger family.