GROCERY/DEPT LEADER

Kroger; Englewood (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Kroger in Englewood, Colorado seeks a customer-oriented professional to enhance the grocery department experience. The ideal candidate will maintain health and safety standards while overseeing department operations.

This role involves training staff, managing inventory processes, and developing schedules to ensure efficient service. Applicants should ideally have management and grocery retail experience, alongside a High School Diploma or GED. A range of benefits, including health plans and tuition reimbursement, is offered.

Qualifications

• High School Diploma or GED required.
• Any management experience preferred.
• 1 year of grocery retail experience desired.

Responsibilities

• Establish a clean environment for customers.
• Train associates on inventory and stocking processes.
• Monitor and control department expenses.
• Supervise and coach direct reports.

Skills

Customer service

Food safety regulations

Teamwork

Conflict management

Education

High School Diploma or GED

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day‑to‑day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud; notify management of customer or employee accidents.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Plan, organize and supervise the inventory process.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Monitor and control expenses for the department.
• Stay current with present, future, seasonal and special ads.
• Implement the period promotional plan for the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store’s layout and be able to locate products.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Adhere to all local, state and federal laws, and company guidelines.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Communicate company, department, and job specific information to associates.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Minimum Requirements

• High School Diploma or GED.
• Any management experience.

Desired Experience

• 1 year of grocery retail experience.

Benefits

• Wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry‑leading training programs and diverse career pathways.
• Health care benefits.
• Paid time off such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through the Employee Assistance Program.
• Participation in a 401(k) plan, subject to certain eligibility requirements.
• Group term life insurance eligible.
• Eligible for an annual bonus based upon company performance.
• Associate discounts.
• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.
• Robust internal training and development resources to grow your career.