Grocery Clerk

Kroger; Balch Springs (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth training programs

Job summary

Kroger in Balch Springs, Texas, is seeking dedicated associates to create an outstanding customer experience through exceptional service while maintaining a clean and safe environment. Responsibilities include assisting in sales goals, promoting products, and ensuring food safety. Ideal candidates should possess basic math skills and a commitment to delivering excellent customer service. Flexible schedules, comprehensive healthcare, and employee discounts are offered, making this an attractive opportunity for growth in a supportive environment.

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Embrace the Customer 1st strategy and encourage excellent service.
• Maintain a safe and clean environment for customers.
• Help customers discover new products.
• Inform customers of food specials and recommend items.
• Check product quality for freshness and sell‑by dates.
• Label, stock, and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.
• Create an environment that enables customers to feel welcome.

Skills

Basic math skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness and review sell‑by dates, taking appropriate action.
• Provide customers with fresh and non‑perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Maintain knowledge of products sold within the department and be able to respond to questions and make suggestions.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of items that need repair.
• Notify management of customer or employee accidents.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Benefits

• Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
• Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.