GROCERY/DEPT LEADER

Kroger; Commerce City (CO); On-site; USD 55,000 - 85,000; Full time

Job summary

Kroger in Colorado is seeking a department manager to lead the Grocery department, ensuring an outstanding customer experience and a safe, clean store environment. You will direct department functions, supervise associates, and support budgeting, pricing, and promotions to hit store goals.

The role requires leadership experience, ability to train staff, manage inventory, and uphold safety and compliance standards. This is a hands-on, fast-paced position at a Kroger location.

Qualifications

• High School Diploma or GED required.
• Any management experience.
• 1 year of grocery retail experience preferred.

Responsibilities

• Provide outstanding customer service and direct all department functions.
• Supervise daily operations and staff scheduling to meet store goals.
• Train associates on inventory/stocking and CAO processes.
• Plan, organize and supervise inventory and price changes.
• Prepare and submit seasonal critiques and assist with budgeting and financial reporting.
• Monitor expenses and ensure compliance with food safety standards.
• Support store management in achieving department targets and promotions.

Skills

Leadership

Team management

Inventory control

Budget awareness

Communication

Education

High School Diploma or GED

Tools

CAO system

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Plan, organize and supervise the inventory process
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
• Monitor and control expenses for the department
• Stay current with present, future, seasonal and special ads
• Implement the period promotional plan for the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Create and execute sales promotions in partnership with store management
• Understand the store’s layout and be able to locate products
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Adhere to all local, state and federal laws, and company guidelines
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Communicate company, department, and job specific information to associates
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

MINIMUM

• High School Diploma or GED
• Any management experience

DESIRED

• 1 year of grocery retail experience