Grocery Department Manager: Lead Operations & People

Food Lion; West Point (VA); On-site; USD 44,000 - 60,000; Full time

Job summary

Food Lion in West Point, VA is seeking a Grocery Department Manager to lead daily store operations, hire and train department associates, and drive sales while upholding Food Lion standards of customer service.

You will manage labor, control expenses, ensure product freshness and safety, and partner with store leadership to meet budgeted goals and deliver an exceptional shopping experience for customers.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to lead and direct others.
• Willingness to learn multiple store operation tasks.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports.
• Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service mindset

Leadership / people management

Willingness to learn multiple tasks

Education

High school diploma or equivalent

Job description

Food Lion in West Point, VA is seeking a Grocery Department Manager to lead daily store operations, hire and train department associates, and drive sales while upholding Food Lion standards of customer service.

You will manage labor, control expenses, ensure product freshness and safety, and partner with store leadership to meet budgeted goals and deliver an exceptional shopping experience for customers.