Grocery Department Lead & Team Coach

The Winn-Dixie Company; Jacksonville (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

The Winn-Dixie Company in Jacksonville, FL seeks a working management professional to assist in daily grocery department operations and lead the grocery team in stocking, merchandising, and store conditioning. You will coach associates, manage schedules, and ensure compliance with safety, quality, and customer service standards.

You will balance physical duties with leadership and administrative tasks, fostering a diverse, inclusive environment while driving peak-hour performance and customer

Qualifications

• Must be at least 18 years of age
• Authorization to work in the United States or ability to obtain
• Successful completion of pre-employment drug testing and background check
• Ability to read, write and speak English proficiently
• Strong customer service skills
• Exceptional interpersonal, motivational and communication skills
• Knowledge of basic math
• Proficient with computer applications used in effectively operating the department
• Ability to handle stressful situations
• Possession of Food Safety Certification or ability to obtain within 180 days

Responsibilities

• Assist in creating an environment that makes customers feel welcome, important, and appreciated to build loyalty.
• Ensure the department is merchandised per plan.
• Deliver daily conditions for product availability, freshness, quality, and value.
• Train department associates on freshness, inventory, stocking and shelf conditioning.
• Offer customers assistance in finding or suggesting products.
• Promote trust and respect among associates through teamwork and communication.
• Manage scheduling to meet goals for merchandising, sales, and profits.
• Adhere to all laws and company guidelines.
• Perform other job-related duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Math skills

Computer literacy

Stress management

Food Safety Certification

Leadership

Team supervision

English proficiency

Education

High School / GED

Tools

Job description

The Winn-Dixie Company in Jacksonville, FL seeks a working management professional to assist in daily grocery department operations and lead the grocery team in stocking, merchandising, and store conditioning. You will coach associates, manage schedules, and ensure compliance with safety, quality, and customer service standards.

You will balance physical duties with leadership and administrative tasks, fostering a diverse, inclusive environment while driving peak-hour performance and customer