Grocery Department Lead — Growth, Training & Service

T & T Supermarket; San Jose (CA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Paid holiday leave

Generous paid time off

Medical, dental & vision care

401(k) retirement plan

Paid training

Employee discounts

Job summary

A leading Asian grocery retailer in San Jose seeks a dedicated individual to maintain the Grocery Department's smooth operation. Responsibilities include ensuring inventory quality, providing exceptional customer service, and guiding junior team members. The role demands a flexible schedule and two years of experience. Benefits include competitive wages, medical care, and paid time off. Ideal candidates are proactive and proficient in English; proficiency in Chinese is a plus.

Qualifications

• Willing to work flexible shifts, including weekends and holidays.
• Able to lift items weighing up to 40 lbs and stand for long periods.
• Basic computer skills in MS Office are required.
• Knowledge of workplace health and safety protocols.
• Minimum of 2 years of related work experience.

Responsibilities

• Ensure quality control during receiving and manage inventory.
• Deliver exceptional customer service and assist customers.
• Provide guidance and supervise junior team members.
• Maintain workplace cleanliness and organization.
• Address customer complaints promptly.

Skills

Customer service

Inventory management

Communication skills in English

Proficiency in Chinese (Cantonese and/or Mandarin)

Teamwork

Problem-solving

Job description

A leading Asian grocery retailer in San Jose seeks a dedicated individual to maintain the Grocery Department's smooth operation. Responsibilities include ensuring inventory quality, providing exceptional customer service, and guiding junior team members. The role demands a flexible schedule and two years of experience. Benefits include competitive wages, medical care, and paid time off. Ideal candidates are proactive and proficient in English; proficiency in Chinese is a plus.