Grocery Department Lead - Customer Experience & Ops

King Soopers; Firestone (CO); On-site; USD 52,000 - 64,000; Full time

Job summary

King Soopers in Colorado is seeking a department supervisor to create outstanding customer experiences and maintain a safe, clean environment. You will direct and supervise all functions of the department and support day-to-day grocery operations while promoting our Customer 1st strategy.

You will train and develop associates, establish scheduling to meet customer volume, manage inventory and pricing updates, ensure compliance with safety laws, and collaborate with store management to achieve

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Responsibilities

• Direct and supervise all functions, duties and activities for the department.
• Support the day-to-day functions of the Grocery operations.
• Promote trust and respect among associates and communicate information to staff.
• Collaborate with associates and promote teamwork to reach store goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in performance appraisals.
• Adhere to all laws and company guidelines.
• Be knowledgeable about products sold and respond to customer questions.

Skills

Effective communication

Math basics

Stress management

Education

High school diploma or equivalent

Management experience

Grocery experience

Retail experience

Job description

King Soopers in Colorado is seeking a department supervisor to create outstanding customer experiences and maintain a safe, clean environment. You will direct and supervise all functions of the department and support day-to-day grocery operations while promoting our Customer 1st strategy.

You will train and develop associates, establish scheduling to meet customer volume, manage inventory and pricing updates, ensure compliance with safety laws, and collaborate with store management to achieve