Grocery Customer Service Pro — Friendly, Fast Help

Mckeever's Market & Eatery; Lee's Summit (MO); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay Option

Medical Benefits

401(k) Program

On-the-Job Training

Job summary

McKeever’s Price Chopper is hiring a Customer Service Representative to greet shoppers, answer questions, process returns, and resolve issues with a friendly, professional demeanor.

You will operate the front-end desk, manage payments, and stay informed on store policies and promotions while supporting other departments as needed. This on-site role emphasizes customer satisfaction and teamwork in a fast-paced retail environment.

Qualifications

• Strong communication and interpersonal skills.
• Friendly and professional demeanor.
• Ability to handle stressful customer situations with patience.
• Dependable, punctual, and detail-oriented.
• Basic computer and math skills.

Responsibilities

• Greet customers with a positive, helpful attitude.
• Respond to inquiries regarding products, policies, and services.
• Assist with returns, exchanges, and complaints courteously and efficiently.
• Operate customer service desk systems, including phones, POS terminals, and office equipment.
• Communicate clearly with customers and coworkers.
• Operate the register quickly and accurately, handling various forms of payment.
• Stay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable).
• Maintain knowledge of store promotions, loyalty programs, and procedures.
• Support other departments and assist with front-end operations as needed.
• Ensure the customer service area is clean, stocked, and organized.

Skills

Communication skills

Interpersonal skills

Friendly demeanor

Stress management

Dependability

Punctuality

Attention to detail

Computer skills

Math skills

Tools

POS terminals

Phone systems

Office equipment

Job description

McKeever’s Price Chopper is hiring a Customer Service Representative to greet shoppers, answer questions, process returns, and resolve issues with a friendly, professional demeanor.

You will operate the front-end desk, manage payments, and stay informed on store policies and promotions while supporting other departments as needed. This on-site role emphasizes customer satisfaction and teamwork in a fast-paced retail environment.