Customer Service Rep | Daily Pay, Benefits & Growth

Mckeever's Market & Eatery; Independence (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Daily Pay Option

Medical Benefits

401(k) Program

On-the-Job Training

Job summary

McKeever Price Chopper is hiring a Customer Service Representative to greet shoppers, assist with returns, answer questions, and resolve issues in a friendly, efficient manner. You will operate the service desk, work with phones and POS, stay informed on store promotions and policies, and support front-end operations to ensure a smooth shopping experience for every customer.

This role emphasizes clear communication, patience, reliability, and a welcoming attitude as part of our community-focused

Qualifications

• Strong communication and interpersonal skills.
• Friendly and professional demeanor.
• Ability to handle stressful customer situations with patience.
• Dependable, punctual, and detail-oriented.
• Basic computer and math skills.

Responsibilities

• Greet customers with a positive, helpful attitude.
• Respond to inquiries regarding products, policies, and services.
• Assist with returns, exchanges, and complaints courteously and efficiently.
• Operate customer service desk systems, including phones, POS terminals, and office equipment.
• Communicate clearly with customers and coworkers.
• Operate the register quickly and accurately, handling various forms of payment.
• Stay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable).
• Maintain knowledge of store promotions, loyalty programs, and procedures.
• Support other departments and assist with front-end operations as needed.
• Ensure the customer service area is clean, stocked, and organized.

Skills

Communication

Interpersonal skills

Friendly demeanor

Basic computer skills

Basic math skills

Dependability

Job description

McKeever Price Chopper is hiring a Customer Service Representative to greet shoppers, assist with returns, answer questions, and resolve issues in a friendly, efficient manner. You will operate the service desk, work with phones and POS, stay informed on store promotions and policies, and support front-end operations to ensure a smooth shopping experience for every customer.

This role emphasizes clear communication, patience, reliability, and a welcoming attitude as part of our community-focused