Customer Service Rep: Fast, Friendly Helpdesk with Benefits

McKeever Price Chopper; Lee's Summit (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay Option

Medical Benefits

401(k) Program

On-the-Job Training

Job summary

McKeever Price Chopper is hiring a Customer Service Representative to greet customers, answer questions, assist with returns, and resolve issues in a friendly, efficient manner at the front end of the store.

You will operate customer service desk systems, handle payments, and stay informed on store promotions and policies. This role emphasizes strong communication, dependability, and a helpful attitude for a positive shopping experience.

Qualifications

• Strong communication and interpersonal skills are required.
• Friendly and professional demeanor is essential.
• Ability to handle stressful or emotional customer situations with patience.

Responsibilities

• Greet customers with a positive, helpful attitude.
• Respond to inquiries regarding products, policies, and services.
• Assist with returns, exchanges, and complaints courteously and efficiently.
• Operate customer service desk systems, including phones, POS terminals, and office equipment.
• Communicate clearly with customers and coworkers.
• Operate the register quickly and accurately, handling various forms of payment.
• Stay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable).
• Maintain knowledge of store promotions, loyalty programs, and procedures.
• Support other departments and assist with front-end operations as needed.
• Ensure the customer service area is clean, stocked, and organized.

Skills

Strong communication

Friendly demeanor

Patience under pressure

Dependable

Basic computer skills

Job description

McKeever Price Chopper is hiring a Customer Service Representative to greet customers, answer questions, assist with returns, and resolve issues in a friendly, efficient manner at the front end of the store.

You will operate customer service desk systems, handle payments, and stay informed on store promotions and policies. This role emphasizes strong communication, dependability, and a helpful attitude for a positive shopping experience.