Grocery Customer Experience Specialist

Kroger; Griffin (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Griffin, GA is hiring a Grocery Clerk to provide outstanding customer service, keep shelves stocked, and uphold food safety standards. You will assist customers with item selection, communicate specials, and ensure product quality and freshness throughout the store.

The role requires strong communication, basic math, and the ability to work in a fast-paced retail environment while maintaining a welcoming, helpful attitude toward every customer.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, and subtraction) required.

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Adhere to food safety regulations and guidelines; maintain proper temperatures in cases and logs.
• Gain knowledge of products and respond to questions; create welcoming environment for customers.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger in Griffin, GA is hiring a Grocery Clerk to provide outstanding customer service, keep shelves stocked, and uphold food safety standards. You will assist customers with item selection, communicate specials, and ensure product quality and freshness throughout the store.

The role requires strong communication, basic math, and the ability to work in a fast-paced retail environment while maintaining a welcoming, helpful attitude toward every customer.