Grocery Customer Experience Specialist

Metro Market; Glendale (WI); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Metro Market in Glendale, WI is seeking a Grocery Clerk to deliver outstanding customer service and ensure a safe, clean store environment. You will assist the department manager in meeting sales and profit goals and help customers find and select the products they want.

The role emphasizes honesty, integrity, and a helpful attitude. You will greet customers, check product freshness, stock shelves, follow food safety rules, and respond to inquiries while maintaining a welcoming store atmosphere.

Formación

• Minimum Position Qualifications include customer service skills, effective communication, and basic math.
• Strong interpersonal skills and ability to count, add, and subtract accurately.

Responsabilidades

• Grocery Clerk helps customers discover items and answers questions about products.
• Inform customers of food specials and recommend grocery items they want and need.
• Check product quality to ensure freshness and review sell-by dates.
• Provide customers with fresh and non-perishable groceries they ordered.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperature logs.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Create a welcoming environment where customers feel important and appreciated.
• Follow safety procedures and notify management of unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.

Conocimientos

Customer Service skills

Effective communication skills

Knowledge of basic math

Descripción del empleo

Metro Market in Glendale, WI is seeking a Grocery Clerk to deliver outstanding customer service and ensure a safe, clean store environment. You will assist the department manager in meeting sales and profit goals and help customers find and select the products they want.

The role emphasizes honesty, integrity, and a helpful attitude. You will greet customers, check product freshness, stock shelves, follow food safety rules, and respond to inquiries while maintaining a welcoming store atmosphere.